Virtual Customer Service
Virtual Customer Service Job – Earn R90–R126 Per Hour
Role Overview
Looking for a work-from-home customer service job with competitive pay and long-term career growth? Super Maids Cleaning Co. is hiring a Customer Service / Sales / Virtual Assistant to join its growing remote team.
This full-time position is ideal for candidates with experience in customer service, sales, and virtual assistance who enjoy helping customers, coordinating schedules, and working in a fast-paced remote environment.
Position: Customer Service / Sales / Virtual Assistant
Company: Super Maids Cleaning Co.
Industry: Home Cleaning Services
Super Maids Cleaning Co. is a rapidly expanding home cleaning company serving customers in Canada. The company is looking for a motivated professional who can provide outstanding customer support while assisting with appointment scheduling, sales, and administrative tasks.
As the first point of contact for customers, you’ll play an important role in delivering excellent service and ensuring smooth communication between clients and cleaning teams.
Successful applicants will be responsible for:
Responding to customer enquiries via phone, email, and live chat
Scheduling and confirming cleaning appointments
Coordinating daily schedules with cleaning teams
Managing inbound and outbound sales calls
Following up with prospective and existing customers
Assisting with customer satisfaction and quality assurance
Interviewing and helping onboard new cleaning staff
To qualify, applicants should have:
At least 2 years of customer service experience
1 year or more of virtual assistant or remote work experience
Excellent written and spoken English communication skills
Experience using scheduling software and CRM systems
Sales experience (inbound or outbound) is highly preferred
Strong organisational and problem-solving abilities
Ability to work independently in a remote environment
This role follows Eastern Standard Time (EST) working hours.
Monday to Thursday: 1:00 PM – 9:00 PM (EST)
Saturday: 8:00 AM – 4:00 PM (EST)
Applicants should be available to work these hours consistently.
Related: Data Entry Clerk (Remote) – HealthAid | Earn Up to R21,121 Per Month
Successful candidates will receive:
Competitive hourly pay of R90 – R126 per hour
Ongoing professional development and training
A supportive remote work environment
Opportunities for career growth within a growing international company
Applicants should be prepared to answer the following during the application process:
Do you have at least 2 years of customer service experience?
Do you have at least 1 year of virtual assistant or remote work experience?
Are you fluent in written and spoken English?
Do you have experience using scheduling software and CRM systems?
Can you work during EST business hours?
How many years of inbound or outbound sales experience do you have?
This role is well suited for experienced remote professionals who enjoy customer interaction, organisation, and sales support. If you’re looking for a stable work-from-home opportunity with a growing international company, this position offers competitive pay, valuable experience, and room for advancement.
Working remotely also provides the flexibility to build your career from home while supporting customers and contributing to a dynamic team.
If you meet the requirements and are ready to join a growing remote company, submit your application through the official job listing.
Ensure your CV highlights your customer service, virtual assistant, CRM, scheduling, and sales experience to improve your chances of being shortlisted.
Make sure your application stands out with these free tools:
Key Responsibilities
• Successful applicants will be responsible for:
• Responding to customer enquiries via phone, email, and live chat
• Scheduling and confirming cleaning appointments
• Coordinating daily schedules with cleaning teams
• Managing inbound and outbound sales calls
• Following up with prospective and existing customers
• Assisting with customer satisfaction and quality assurance
• Collecting customer feedback
• Interviewing and helping onboard new cleaning staff
Entry Requirements
• To qualify, applicants should have:
• At least 2 years of customer service experience
• 1 year or more of virtual assistant or remote work experience
• Excellent written and spoken English communication skills
• Experience using scheduling software and CRM systems
• Sales experience (inbound or outbound) is highly preferred
• Strong organisational and problem-solving abilities
• Excellent attention to detail
• Ability to work independently in a remote environment
Listing Source
This opportunity was sourced from Nasi-Ispani. Always verify final requirements and deadlines on the official source before applying.
How to Apply
If you meet the requirements and are ready to join a growing remote company, submit your application through the official job listing. Ensure your CV highlights your customer service, virtual assistant, CRM, scheduling, and sales experience to improve your chances of being shortlisted. Applying for this opportunity?Make sure your application stands out with these free tools: 📄 Build your CV free 🔍 Scan CV for ATS ✉️ Write cover letter
About Virtual Customer Service
This entry-level job is offered by Virtual Customer Service.
Why This Is Good for Starters
Entry-level positions like this one at Virtual Customer Service are designed for candidates who are just starting out. You do not need years of experience — employers hiring for entry-level roles are looking for potential, attitude, and willingness to learn. This is your foot in the door to a professional career. South African employers increasingly value practical skills and cultural fit over formal qualifications alone.
CV Tips for This Application
- Focus on transferable skills from any context: part-time work, volunteering, family responsibilities
- Include a professional summary (2-3 sentences) explaining what you bring to the role
- List computer skills specifically — even basic MS Office proficiency matters
- Mention your availability and willingness to start immediately if applicable
- Proofread carefully — spelling errors are the number one reason entry-level CVs get rejected
Application Checklist
- Read the full job description carefully before applying
- Prepare an updated CV tailored to this specific role
- Write a brief cover letter explaining why you are a good fit
- Apply as soon as possible — positions may close without notice
- Double-check your contact details are correct on your CV
- Follow up after 2 weeks if you have not heard back
Frequently Asked Questions
Can I apply with matric only?
Check the requirements section above for education requirements.
Do I need experience?
Some experience may be required. Check the requirements section for details.
Can I apply if I live in another province?
Most opportunities accept applications from candidates across South Africa. Check the requirements for any location-specific criteria.
What happens after I apply?
After submitting your application, the employer will review it. If shortlisted, you may be contacted for an interview. Response times vary by employer.
Is this entry-level job paid?
Yes, this opportunity offers: R90
When is the closing date and what if I miss it?
No closing date specified. Apply as soon as possible as positions may fill quickly.
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