Telesure Investment YES
Telesure Investment YES Learnerships 2026
Role Overview
Telesure Investment invites suitably qualified South African youth to apply for the YES Learnership Programme 2026 for a Junior Process Analyst opportunity.
Learnership Application Closing Date: 10 August 2026
Learnership Location: Johannesburg, Gauteng, South Africa
Telesure Investment is recruiting candidates for a YES Learnership opportunity in the Junior Process Analyst environment.
The role will provide exposure to operational support, customer service, sales processes, data capturing, customer relationship management systems and compliance procedures.
Successful applicants will work according to assigned processes and schedules while participating in formal and informal training and development activities.
Company: Telesure InvestmentProgramme: YES LearnershipPosition: Junior Process AnalystLocation: Johannesburg, GautengMinimum qualification: Grade 12 plus a business-related degreeClosing date: 10 August 2026Application method: OnlineJob reference: JR105183
Grade 12 or an equivalent qualification.
Both requirements are listed as essential.
The following will be advantageous:
Content Management System training.
These are advantageous rather than compulsory requirements.
The Junior Process Analyst will support operational activities and may assist with handling customer queries or closing sales.
The role may involve using standard scripts and following established procedures.
Successful candidates will also need to understand when an issue should be escalated to a more senior employee.
Providing basic product information.
Providing basic service information.
Responding to customer questions.
Explaining standard product features.
Giving customers clear and accurate information.
The successful candidate may be required to:
Identify customer requirements.
Refer more complex matters where necessary.
The role includes responding to basic customer issues.
Applicants should therefore be able to:
Escalate issues that require senior assistance.
Successful candidates may capture customer information into the Customer Relationship Management system.
Information needed for follow-up sales.
Information required for customer service.
Accuracy and attention to detail will be important when entering customer information.
The position may require candidates to:
Explain standard terms of sale.
Communicate available customer propositions.
Invite customers to make a purchase.
Follow standard sales processes.
Customer service responsibilities may include:
Exchanging basic information with customers.
Responding courteously to customers.
Supporting general administrative activities.
Successful candidates must follow compulsory procedures to ensure that work meets the required quality standards.
Learners will be expected to develop their professional capabilities through:
Applicants should therefore demonstrate a willingness to learn and improve.
Successful candidates will work according to an assigned schedule.
The advertisement does not provide specific working hours or shift arrangements.
Although the source does not provide a detailed competency list, the responsibilities suggest that applicants should be comfortable with:
Escalating queries appropriately.
Learning new systems and processes.
The supplied advertisement does not state the stipend or salary.
Applicants should confirm remuneration details during the recruitment process if shortlisted.
The source does not provide a full list of compulsory supporting documents.
Proof of the completed business-related degree.
Academic transcript where requested.
South African identity document where requested.
Any additional documents required on the Telesure application portal.
Only documents requested by the official recruitment system should be treated as compulsory.
Applications must be submitted online.
Click here to apply for the Telesure Investment YES Learnership 2026
YES Learnership: Junior Process Analyst
Applicants should submit their applications before the deadline and ensure that all required information is complete.
A business-related degree is essential.
Statistics, Analytics, Web Development or CMS training is advantageous.
The role includes customer service and sales-support activities.
Candidates may work with CRM systems.
Candidates must follow operational and compliance procedures.
Meeting the minimum requirements does not guarantee selection.
You have Grade 12 or an equivalent qualification.
You have completed a business-related degree.
Your qualification details are correct.
Your supporting documents are ready.
You understand that the role includes customer-service and operational support duties.
You apply through the official Telesure recruitment platform.
You submit your application by 10 August 2026.
Key Responsibilities
• Providing basic product information.
• Providing basic service information.
• Responding to customer questions.
• Explaining standard product features.
• Giving customers clear and accurate information.
Entry Requirements
• Applicants must have:
• Grade 12 or an equivalent qualification.
• A business-related degree.
• Both requirements are listed as essential.
Listing Source
This opportunity was sourced from StudentRoom. Always verify final requirements and deadlines on the official source before applying.
How to Apply
Applications must be submitted online. Click here to apply for the Telesure Investment YES Learnership 2026 Applicants should apply for: YES Learnership: Junior Process Analyst Reference: JR105183
About Telesure Investment YES
This learnership is offered by Telesure Investment YES, based in Johannesburg.
Why This Is Good for Starters
Learnerships are a uniquely South African opportunity that combines earning with learning. Registered with the relevant SETA, this Telesure Investment YES learnership leads to a nationally recognised qualification (NQF-aligned) while you gain practical workplace skills. You will receive a monthly stipend during the programme, making it possible to support yourself while building your career. Learnerships also count towards the company's B-BBEE scorecard, meaning employers are genuinely invested in your development.
Gauteng is South Africa's economic hub with the highest concentration of corporate headquarters. Competition is fierce but opportunities are abundant.
CV Tips for This Application
- Emphasise your willingness to learn and commitment to completing the full programme
- List your highest qualification clearly — matric results matter for learnerships
- Mention any previous training, short courses, or certificates you have completed
- Include a brief motivation letter explaining why this learnership aligns with your career goals
- If you have a driver's licence, include it — many learnerships require travel between sites
Application Checklist
- Read the full job description carefully before applying
- Prepare an updated CV tailored to this specific role
- Gather all required documents mentioned in the listing
- Write a brief cover letter explaining why you are a good fit
- Submit before the closing date: 10 August 2026
- Double-check your contact details are correct on your CV
- Follow up after 2 weeks if you have not heard back
Frequently Asked Questions
Can I apply with matric only?
Check the requirements section above for education requirements.
Do I need experience?
This appears to be suitable for candidates with little or no experience.
Can I apply if I live in another province?
Most opportunities accept applications from candidates across South Africa. Check the requirements for any location-specific criteria.
What happens after I apply?
After submitting your application, the employer will review it. If shortlisted, you may be contacted for an interview. Response times vary by employer.
Is this learnership paid?
Payment details are not specified. Contact the employer for more information.
When is the closing date and what if I miss it?
The closing date is 10 August 2026. Apply before this date to be considered.
Similar Opportunities
Ready to Apply?
Submit your application directly on Telesure Investment YES's careers portal.
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