Lancet
Lancet: Entry level Admin Clerks / Receptionists
Role Overview
Lancet Laboratories is one of South Africa’s leading pathology laboratory services, providing comprehensive diagnostic testing to support healthcare professionals and patients nationwide. With a strong network of laboratories and collection points, Lancet offers reliable, high-quality pathology services, backed by advanced technology, skilled professionals, and a commitment to accuracy, efficiency, and patient care.
Lancet invites suitably qualified and unemployed candidates to apply for the Admin Clerk / Receptionist positions. The role is responsible for administering the receipt, capturing, and distribution of all samples, ensuring that accurate information is recorded and that samples are processed efficiently in line with service objectives.
Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
Processes sample registration (“logging”) and queries according to set standard operating procedures.
Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
Prepares and scans patient forms onto laboratory scanning system (Oculus) and resolves the scanning incompletes according to set standard operating procedures.
Responsible for adhering to Lancet uniform protocols as set standard operating procedures.
Grade 12 or relevant NQF level 4 qualification
Bsc Degree will be Advantageous
0 - 1 Yrs Relevant Working Experience
Ability to cope with nervous / distressed patients
Ability to work in a pressured environment
Ability to work as part of a team
Adherence to company dress code
Confidentiality / Sensitivity
Key Responsibilities
• Administers sorting and distribution of samples according to set standard operating procedures to ensure the correct and prioritised channelling of specimens to various laboratories/ sites.
• Processes sample registration (“logging”) and queries according to set standard operating procedures.
• Ensures dispatching of specimens for processing in accordance with prescribed standard operating procedures and monitors progress and filing of reports, including handling queries and report delivery, in line with prescribed turnaround time.
• Performs hospital rounds to distribute reports and collect submitted samples for processing in accordance with relevant standard operating procedures.
• Handles and refers administrative queries and customer complaints to ensure timely resolution of queries and responses to complaints.
• Responsible to track progress of sample delivery by couriers to ensure that specimens are received by the designated laboratory, processed and results returned timeously and in compliance with set standard operating procedures.
• Investigates bottleneck in pre-analytical laboratory processes and ensure timely resolution of challenges.
• Ensures basic housekeeping in own working area, including suitable cleaning and preparation of equipment according to set standard operating procedures.
• Monitors stock levels and orders additional stock to ensure the availability of required materials at all times and ensure delivery of stock to the doctor’s rooms.
• Represents the organisation by applying the principles of customer care in the medical pathology field and interacts professionally and ethically with medical professionals and staff.
• Management of the reception area and give out relevant information and direct clients to relevant departments while offering excellent customer service
• Receives cash from patients and ensures banking of monies in accordance with relevant standard operating procedures.
• Reports incidents, logs customer complaints and problem solution, reads documents and actions tasks on the laboratory information management system in compliance with relevant organisational policy.
• Prepares and scans patient forms onto laboratory scanning system (Oculus) and resolves the scanning incompletes according to set standard operating procedures.
• Responsible for adhering to Lancet uniform protocols as set standard operating procedures.
Entry Requirements
• Grade 12 or relevant NQF level 4 qualification
• Bsc Degree will be Advantageous
Listing Source
This opportunity was sourced from Graduates24. Always verify final requirements and deadlines on the official source before applying.
About Lancet
This matric job is offered by Lancet.
Why This Is Good for Starters
This opportunity at Lancet is specifically designed for candidates with a matric certificate — no degree or diploma required. In South Africa, where youth unemployment exceeds 45%, positions like these provide a critical entry point into the formal economy. You will gain practical work experience, develop professional skills, and build a track record that opens doors to future opportunities. Many successful professionals started with exactly this kind of role.
CV Tips for This Application
- List your matric subjects and results — employers want to see you passed
- Include any short courses, computer literacy training, or first aid certificates
- Highlight soft skills: reliability, punctuality, teamwork, communication
- Add references from teachers, community leaders, or previous volunteer supervisors
- Keep your CV simple and honest — do not exaggerate or fabricate experience
Application Checklist
- Read the full job description carefully before applying
- Prepare an updated CV tailored to this specific role
- Write a brief cover letter explaining why you are a good fit
- Apply as soon as possible — positions may close without notice
- Double-check your contact details are correct on your CV
- Follow up after 2 weeks if you have not heard back
Frequently Asked Questions
Can I apply with matric only?
Check the requirements section above for education requirements.
Do I need experience?
This appears to be suitable for candidates with little or no experience.
Can I apply if I live in another province?
Most opportunities accept applications from candidates across South Africa. Check the requirements for any location-specific criteria.
What happens after I apply?
After submitting your application, the employer will review it. If shortlisted, you may be contacted for an interview. Response times vary by employer.
Is this matric job paid?
Payment details are not specified. Contact the employer for more information.
When is the closing date and what if I miss it?
No closing date specified. Apply as soon as possible as positions may fill quickly.