Department of Employment and Labour
Department of Employment and Labour: Receptionist - Switchboard Operator
Role Overview
Department of Employment and Labour is offering Receptionist - Switchboard Operator positions to support front-office and administrative operations within the department. The role involves attending to all incoming and outgoing telephone calls, providing receptionist services, and liaising with both internal staff and external stakeholders. Successful candidates will also assist with general administrative duties to ensure smooth communication and efficient office operations.
Position Title: Receptionist - Switchboard Operator
Reference Number: HR 4/4/3/1RSO/UIF
Location: Unemployment Insurance Fund, Pretoria
Salary: R193 359 per annum
Job level: Grade 12 / Junior / Entry level SA Government Jobs
Attend to all incoming and outgoing telephone calls.
Provide receptionist services.
Liaise with internal and external personnel.
Render administration duties.
Grade 12 / Matric certificate,
Unemployment Insurance Act (UIA).
Unemployment Insurance Contributions Act (UICA).
Public Financial Management Act (PFMA).
Promotion of Access to Information Act (PAIA).
Protection of Personal Information Act (POPIA).
Negotiation. Analytical. Accuracy.
Key Responsibilities
• Attend to all incoming and outgoing telephone calls.
• Provide receptionist services.
• Liaise with internal and external personnel.
• Render administration duties.
Entry Requirements
• Grade 12 / Matric certificate,
• No experience required.
Listing Source
This opportunity was sourced from Graduates24. Always verify final requirements and deadlines on the official source before applying.
About Department of Employment and Labour
This matric job is offered by Department of Employment and Labour, based in Pretoria.
Why This Is Good for Starters
This opportunity at Department of Employment and Labour is specifically designed for candidates with a matric certificate — no degree or diploma required. In South Africa, where youth unemployment exceeds 45%, positions like these provide a critical entry point into the formal economy. You will gain practical work experience, develop professional skills, and build a track record that opens doors to future opportunities. Many successful professionals started with exactly this kind of role.
CV Tips for This Application
- List your matric subjects and results — employers want to see you passed
- Include any short courses, computer literacy training, or first aid certificates
- Highlight soft skills: reliability, punctuality, teamwork, communication
- Add references from teachers, community leaders, or previous volunteer supervisors
- Keep your CV simple and honest — do not exaggerate or fabricate experience
Application Checklist
- Read the full job description carefully before applying
- Prepare an updated CV tailored to this specific role
- Write a brief cover letter explaining why you are a good fit
- Apply as soon as possible — positions may close without notice
- Double-check your contact details are correct on your CV
- Follow up after 2 weeks if you have not heard back
Frequently Asked Questions
Can I apply with matric only?
Yes, this opportunity requires a matric certificate.
Do I need experience?
No, this opportunity does not require prior experience.
Can I apply if I live in another province?
Most opportunities accept applications from candidates across South Africa. Check the requirements for any location-specific criteria.
What happens after I apply?
After submitting your application, the employer will review it. If shortlisted, you may be contacted for an interview. Response times vary by employer.
Is this matric job paid?
Yes, this opportunity offers: R193359
When is the closing date and what if I miss it?
No closing date specified. Apply as soon as possible as positions may fill quickly.
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Ready to Apply?
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