Department of Employment and Labour
Department of Employment and Labour: Entry Level Client Service Officers
Role Overview
The Department of Employment and Labour is a national government department responsible for promoting employment, protecting workers’ rights, and ensuring fair labour practices in South Africa. It oversees labour legislation, workplace compliance, and key services such as the Unemployment Insurance Fund (UIF), supporting job creation and improved access to employment opportunities.
Department of Employment and Labour is offering Client Service Officer job opportunities to strengthen service delivery at labour centres across South Africa. The role involves direct interaction with the public, with responsibilities that include providing screening services, processing applications for UIF benefits, registering payment continuation forms, and performing general administrative functions. These positions offer unemployed South Africans a valuable entry point into public service while supporting efficient and accessible labour-related services.
Position Title: Client Service Officer
Salary: R269 499 per annum
Job level: Grade 12 / Junior / Entry level SA Government Jobs
Labour Centre: Alberton - Ref No: HR4/4/4/01/01
Labour Centre: Benoni - Ref No: HR4/4/4/01/02
Labour Centre: Boksburg - Ref No: HR4/4/4/01/03
Labour Centre: Brakpan - Ref No: HR4/4/4/01/04
Labour Centre: Carletonville - Ref No: HR4/4/4/01/05
Labour Centre: Germiston - Ref No: HR4/4/4/01/06
Labour Centre: Johannesburg - Ref No: HR4/4/4/01/07
Labour Centre: Kempton Park Ref No: HR4/4/4/01/08
Labour Centre: Nigel - Ref No: HR4/4/4/01/09
Labour Centre: Roodepoort - Ref No: HR4/4/4/01/10
Labour Centre: Sandton - Ref No: HR4/4/4/01/11
Labour Centre: Sebokeng Ref No: HR4/4/4/01/12
Labour Centre: Soweto - Ref No: HR4/4/4/01/13
Labour Centre: Springs - Ref No: HR4/4/4/01/14
Labour Centre: Vanderbijlpark - Ref No: HR4/4/4/01/15
Labour Centre: Vereeniging - Ref No: HR4/4/4/01/16
Labour Centre: Atteridgeville - Ref No: HR4/4/4/01/17
Labour Centre: Bronkhorstspruit - Ref No: HR4/4/4/01/18
Labour Centre: Ga-Rankuwa - Ref No: HR4/4/4/01/19
Labour Centre: Krugersdorp - Ref No: HR4/4/4/01/20
Labour Centre: Mamelodi - Ref No: HR4/4/4/01/21
Labour Centre: Pretoria - Ref No: HR4/4/4/01/22
Labour Centre: Randfontein - Ref No: HR4/4/4/01/23
Labour Centre: Soshanguve - Ref No: HR4/4/4/01/24
Labour Centre: Temba - Ref No: HR4/4/4/01/25
Provide screening services.
Process applications for UIF benefits.
Register payment continuation forms.
Provide administrative functions.
Grade 12/Matric Certificate.
Unemployment Insurance Act and Regulations,
Unemployment Insurance Contributions Act,
Public Finance Management Act (PFMA),
Department of Labour and UIF Policies and Procedures,
UIF’s Vision and Mission and Values,
Communication (verbal and written),
Interpretation (ability to interpret UI Act and Contributions Act),
Customer Relations, Analytical,
Key Responsibilities
• Provide screening services.
• Process applications for UIF benefits.
• Register payment continuation forms.
• Provide administrative functions.
Entry Requirements
A National Senior Certificate (matric) or equivalent qualification and South African citizenship with a valid ID document. Good communication skills, a positive attitude, and the ability to follow instructions and work under supervision in a team environment.
Listing Source
This opportunity was sourced from Graduates24. Always verify final requirements and deadlines on the official source before applying.
About Department of Employment and Labour
This matric job is offered by Department of Employment and Labour, based in Johannesburg.
Why This Is Good for Starters
This opportunity at Department of Employment and Labour is specifically designed for candidates with a matric certificate — no degree or diploma required. In South Africa, where youth unemployment exceeds 45%, positions like these provide a critical entry point into the formal economy. You will gain practical work experience, develop professional skills, and build a track record that opens doors to future opportunities. Many successful professionals started with exactly this kind of role.
CV Tips for This Application
- List your matric subjects and results — employers want to see you passed
- Include any short courses, computer literacy training, or first aid certificates
- Highlight soft skills: reliability, punctuality, teamwork, communication
- Add references from teachers, community leaders, or previous volunteer supervisors
- Keep your CV simple and honest — do not exaggerate or fabricate experience
Application Checklist
- Read the full job description carefully before applying
- Prepare an updated CV tailored to this specific role
- Write a brief cover letter explaining why you are a good fit
- Apply as soon as possible — positions may close without notice
- Double-check your contact details are correct on your CV
- Follow up after 2 weeks if you have not heard back
Frequently Asked Questions
Can I apply with matric only?
Check the requirements section above for education requirements.
Do I need experience?
This appears to be suitable for candidates with little or no experience.
Can I apply if I live in another province?
Most opportunities accept applications from candidates across South Africa. Check the requirements for any location-specific criteria.
What happens after I apply?
After submitting your application, the employer will review it. If shortlisted, you may be contacted for an interview. Response times vary by employer.
Is this matric job paid?
Yes, this opportunity offers: R269499
When is the closing date and what if I miss it?
No closing date specified. Apply as soon as possible as positions may fill quickly.
Similar Opportunities
Ready to Apply?
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