Clover Call Centre
Clover Call Centre Learnerships 2026
Role Overview
Clover is one of South Africa’s leading dairy and consumer goods companies, known for producing milk, yoghurt, cheese, beverages, and other value-added food products. With a long-standing presence in the country, Clover focuses on quality, innovation, and reliable supply, serving households nationwide through a strong manufacturing and distribution network.
Clover is calling new talent to be part of the Call Centre Learnership. The successful applicants will spend the duration of the learnership at Clover's Call Centre offices based in Constantia Park (Roodepoort) and they will also attend classes as prescribed. At the end of the learnership, individuals will have achieved the NQF qualification and gained experience in a world class Call Centre.
Provide a high level customer service.
Handle all inbound and outbound interactions.
Resolve queries and complaints via the relevant stakeholders.
Capture and confirm customer orders.
Capture orders accurately and on time according to the daily call list.
Inform customers of account on hold.
Confirm customer orders as per standard operations procedures.
Inform relevant stakeholders of issues pertaining to their orders.
Sell Clover and Principal products as per customer ranging.
Offer new or additional products (describe features and special offers).
Promote teamwork and cooperation.
Assist team members to obtain team results.
Share the responsibility to get the job done.
Participate in team meetings.
Take responsibility for visual management of information
Grade 12 or equivalent NQF4
Average of 55% for English and Maths or Maths Literacy
Computer literacy (Advanced)
Applicants must not have participated in a Learnership before.
Proactive and action orientated
Acts with honesty and consistency
Interpersonal effectiveness
Collaborate with others to achieve a common objective
Ability to apply numerical principles
Key Responsibilities
• Provide a high level customer service.
• Handle all inbound and outbound interactions.
• Resolve queries and complaints via the relevant stakeholders.
• Capture and confirm customer orders.
• Capture orders accurately and on time according to the daily call list.
• Inform customers of account on hold.
• Confirm customer orders as per standard operations procedures.
• Inform relevant stakeholders of issues pertaining to their orders.
• Sell Clover and Principal products as per customer ranging.
• Offer new or additional products (describe features and special offers).
• Promote teamwork and cooperation.
• Assist team members to obtain team results.
• Share the responsibility to get the job done.
• Support team values.
• Participate in team meetings.
Entry Requirements
• Grade 12 or equivalent NQF4
• Average of 55% for English and Maths or Maths Literacy
• Computer literacy (Advanced)
• Currently unemployed.
• Applicants must not have participated in a Learnership before.
Listing Source
This opportunity was sourced from Graduates24. Always verify final requirements and deadlines on the official source before applying.
About Clover Call Centre
This learnership is offered by Clover Call Centre.
Why This Is Good for Starters
Learnerships are a uniquely South African opportunity that combines earning with learning. Registered with the relevant SETA, this Clover Call Centre learnership leads to a nationally recognised qualification (NQF-aligned) while you gain practical workplace skills. You will receive a monthly stipend during the programme, making it possible to support yourself while building your career. Learnerships also count towards the company's B-BBEE scorecard, meaning employers are genuinely invested in your development.
CV Tips for This Application
- Emphasise your willingness to learn and commitment to completing the full programme
- List your highest qualification clearly — matric results matter for learnerships
- Mention any previous training, short courses, or certificates you have completed
- Include a brief motivation letter explaining why this learnership aligns with your career goals
- If you have a driver's licence, include it — many learnerships require travel between sites
Application Checklist
- Read the full job description carefully before applying
- Prepare an updated CV tailored to this specific role
- Write a brief cover letter explaining why you are a good fit
- Apply as soon as possible — positions may close without notice
- Double-check your contact details are correct on your CV
- Follow up after 2 weeks if you have not heard back
Frequently Asked Questions
Can I apply with matric only?
Check the requirements section above for education requirements.
Do I need experience?
This appears to be suitable for candidates with little or no experience.
Can I apply if I live in another province?
Most opportunities accept applications from candidates across South Africa. Check the requirements for any location-specific criteria.
What happens after I apply?
After submitting your application, the employer will review it. If shortlisted, you may be contacted for an interview. Response times vary by employer.
Is this learnership paid?
Payment details are not specified. Contact the employer for more information.
When is the closing date and what if I miss it?
No closing date specified. Apply as soon as possible as positions may fill quickly.
Similar Opportunities
Ready to Apply?
Submit your application directly on Clover Call Centre's careers portal.
Apply on Company Site