Old Mutual Trainee
Old Mutual Trainee Programme (Underwriter)
Role Overview
The 12-month Trainee Underwriter programme prepares the participant for the position of Individual Life Underwriter and is an opportunity to develop oneself in this field. Old Mutual offers this opportunity to enable persons new to the industry or to the job of risk underwriting, to develop the necessary skills to begin the career journey of an Underwriter.
This is a 12-month Fixed Term contract with the specific goal of teaching the skills necessary to be an Underwriter. During the training a stipend is paid. Once fully trained, and all training requirements met, the trainee would be in a position to apply for a permanent position in the underwriting team.
Be responsible for underwriting decisions, under the supervision of a mentor.
Effectively handle all intermediary enquiries and give advice re specific requirements and impairments.
Accurately capture underwriting information into the product administration system.
Provide written communication to clients and distribution channels.
Keep abreast of developments and trends in areas of expertise.
Uphold and maintain the image of Underwriting and Old Mutual by always maintaining the highest standard in customer care.
Develop critical underwriting skills, through classroom, independent, and on-the-job training, including analysis of health conditions, environmental and pastime exposures, and determination of appropriate insurance coverage.
Gather and review information on financial conditions, risk exposures, and economic trends that may affect the risk provided.
Establish, support, and maintain effective relationships with customers, agents and brokers through written and telephonic means.
Utilise exceptional telephonic and written communication skills that support the department’s goals and interaction strategy.
Participate in telephonic gathering of information pertinent to risk assessment criteria
Follows standardised processes and provides administrative support in line with normal business functioning.
Delivers on daily production standards and adheres to service and quality standards.
Provide an indirect service to customers and directly to intermediaries.
Responds to immediate requirements within procedure.
Matric with either Biology/Life Sciences and Mathematics or Biology/Life Sciences and Accounting essential (please include matric subjects on CV)
Tertiary degree or diploma (minimum NQF7) essential.
A medically aligned degree, BSc or BCom would be advantageous.
Strong telephony skills experience would be advantageous
Old Mutual product knowledge and system experience would be advantageous
Well-developed English written and verbal communication skills (bilingual, English and one other official language)
Life insurance product and process knowledge beneficial
Proficient in MS Office suites i.e. Word, Excel, Powerpoint
Self-managed and strong team player
Excellent work ethic with a high degree of accuracy
Deadline and Target driven
Ability to work under pressure
High sense of customer care
Deal with a variety of customers telephonically, assisting them in resolving queries and providing accurate information
Keep abreast of all product, process and system changes and developments
Must be able to work at flexible times (flexible start times from 08h00 to 8h30) & end the day at flexible times (flexible end times from 16h30 to 19h00 accordingly). These hours may be adjusted in order to meet business needs.
Must be willing to work overtime where necessary
Key Responsibilities
In this internship, you will be expected to learn and apply company processes, systems, and tools, complete assigned projects within specified deadlines, and maintain accurate records of your work and learning progress. You will support administrative functions and collaborate with colleagues across different departments to gain a well-rounded understanding of the organisation, while participating in training sessions and professional development activities.
Entry Requirements
• Matric with either Biology/Life Sciences and Mathematics or Biology/Life Sciences and Accounting essential (please include matric subjects on CV)
• Tertiary degree or diploma (minimum NQF7) essential.
• A medically aligned degree, BSc or BCom would be advantageous.
Listing Source
This opportunity was sourced from Graduates24. Always verify final requirements and deadlines on the official source before applying.
About Old Mutual Trainee
This internship is offered by Old Mutual Trainee.
Why This Is Good for Starters
Internships are one of the most effective ways to break into the South African job market. According to the National Youth Development Agency, candidates with internship experience are up to 3 times more likely to secure permanent employment. This Old Mutual Trainee internship gives you real workplace exposure, professional references, and a chance to prove yourself before committing to a long-term role. Many South African companies convert their top interns into permanent staff.
CV Tips for This Application
- Highlight any academic projects, volunteer work, or extracurricular activities that show initiative
- Include your university or college details prominently — GPA if above 65%
- Mention any software, tools, or technical skills you learned during your studies
- Keep your CV to one page — hiring managers reviewing intern applications spend under 30 seconds per CV
- Add a short "Career Objective" at the top explaining why you want this specific internship
Application Checklist
- Read the full job description carefully before applying
- Prepare an updated CV tailored to this specific role
- Write a brief cover letter explaining why you are a good fit
- Apply as soon as possible — positions may close without notice
- Double-check your contact details are correct on your CV
- Follow up after 2 weeks if you have not heard back
Frequently Asked Questions
Can I apply with matric only?
Yes, this opportunity requires a matric certificate.
Do I need experience?
This appears to be suitable for candidates with little or no experience.
Can I apply if I live in another province?
Most opportunities accept applications from candidates across South Africa. Check the requirements for any location-specific criteria.
What happens after I apply?
After submitting your application, the employer will review it. If shortlisted, you may be contacted for an interview. Response times vary by employer.
Is this internship paid?
Payment details are not specified. Contact the employer for more information.
When is the closing date and what if I miss it?
No closing date specified. Apply as soon as possible as positions may fill quickly.
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